About the Role

Business Operations & Strategy is a cross-functional role that will interface with most, if not all company functions. This includes but is not limited to product, finance, operations, and technology. The role sits within the Client Services team and will serve as a partner to senior leadership at Zero Hash. You will focus on high-impact strategic projects that will directly affect the trajectory of the company. If you are looking to make a tangible impact within all facets of a fast-growing startup, this role is for you.


  • Structure complex and ambiguous strategic problems for the Zero Hash leadership team.
  • Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Zero Hash.
  • Partner with the heads of product, finance, and operational functions to use data and insights to make informed judgments.
  • Steer large, cross-functional projects and build consensus with senior leadership across the organization.
  • Track and manage contractual and billing related issues for large strategic client relationships.
  • Bring workflow management and automation tools to bear to improve process infrastructure for scaling and performance
  • Cultivate a deep understanding of Zero Hash business and client verticals, and readily identify and address potential blockers to progress


  • BA / BS degree or equivalent practical experience.
  • 2+ years of experience in management consulting or investment banking (role dependent upon experience level).
  • Solid analytical, problem solving and interpersonal skills.
  • Proficient with SQL.
  • Ability to solve complex problems and build scalable processes.
  • Comfort working in a high growth, constantly changing environment.

Nice to have:

  • Additional experience working at a high growth startup / tech company.
  • MBA or advanced degree.
  • Knowledge of digital asset settlement, lending, yield, and defi products.

Benefits Offered

We believe that the best way to succeed is by having a happy, motivated, and healthy team. We offer the following benefits:

  • Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums
  • Mental health and wellness program
  • Equity ownership
  • Vision Insurance
  • Dental Insurance
  • Maternity & Paternity leave
  • Visa sponsorship
  • 401k

About Zero Hash

Zero Hash is backed by Struck Capital, Bain Capital, TradeStation and tastyworks. Zero Hash’s mission is to empower innovators by delivering access to the financial system 2.0. Zero Hash enables developers and businesses to focus on building experiences and products. We power your favorite brokerage app or neo bank to offer BTC, provide the rails to the 2.0 payment processors, give platforms the ability to facilitate instantaneous cross border payments and eliminate complexity for moving assets for the world’s largest liquidity providers.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

  • Independence - an ability to work alone. There is no micromanaging here. Join Zero Hash, pitch ideas and shape the work you do. You will be given responsibility from day one.
  • Vision - an ability to see the broader picture. We are innovating quickly and challenging the status quo. Seeing where we fit in is critical in making it a reality.
  • Positivity - a good attitude and respect for others. We’re teammates, not co-workers.
  • Ambition - an ability and a passion for learning and getting things done. We will champion you, challenge you, and push you to achieve your best – and we expect the same in return.
  • Empathy - an ability to understand the customer. We do not build products for industry, but with industry. Learn our markets and speak to our end-users.
  • Adaptability - an ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.