About the Role
The Customer Onboarding and Risk Management Analyst’s primary responsibility will be identity verification of individuals and entity customers. This includes reviewing documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. This also will include the development of risk ratings and profiles for partner customers and shared end customers. Previous experience in a B2B2B or B2B2C or payments FinTech context is especially valuable for this role. This role reports to the Director of AML and Third Party Compliance.
#LI-Remote
This fully remote role is open to candidates in the Netherlands only.
Responsibilities
● Perform client due diligence and KYB/C screening on new customers for the various business
units and associated payments
● Guide internal business units in preparing the KYB/C packages and new onboarding requests
● Review and process watch list filtering and negative news alerts that are generated as part of
customer onboarding
● Actively participate and contribute to projects and other assigned tasks
● Work with different teams including business units leaders, surveillance, compliance, and
technology.
● Conducts research via online tools to identify applicant entity and beneficial owners.
● Identify potential KYB/C and payments concerns and escalate to Director of AML and Third Party
Compliance during the onboarding and ongoing review process
● Responsible for the KYB/C processing of new clients forms and maintaining reference databases
with completed records and information.
● Conduct KYB/C due diligence searches and perform reviews for new and existing customers of
Zero Hash and its affiliates.
● Respond to requests for information regarding appropriate KYB/C documentation.
● Identify potential areas for improved processing and automation of manual processes wherever
possible.
● Escalating to management on clients identified as High Risk or where material adverse
information has been identified.
● Accurately risk assess new and existing clients, resolving issues where appropriate
● Assists in the development and improvement of policies and procedures for the team
● Support other areas of Compliance, including travel rule, transaction monitoring, sanctions and
watchlist screenings, etc. as required
● Assist with ad-hoc projects and reviews as needed
Zero Hash Compliance Onboarding and Platform Audit Job Descriptions
Requirements
● College degree with strong academic credentials
● 2+ years of AML experience or related FinTech or financial services experience (especially
B2B2C)
● Hardworking and driven
● Strong time management skills and ability to execute tasks within tight deadlines
● Strong verbal and written communication skills
● Strong organizational, analytical and communication skills
● Strong interpersonal skills necessary to work effectively with colleagues across regions and
business units
● Ability to multi-task effectively maintain attention detail
● Excellent time management and organizational skill
● Crypto experience a plus
● ACAMS or similar certification a plus
● Experience with MSB’s, securities broker-dealers, or commodities futures commission merchants
a plus
● Proficiency in Excel, including pivot tables and VLOOKUP’s a plus
Benefits
We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:
- Chance to earn equity
- Maternity & Paternity leave
- WeWork Membership
- WFH Yearly Stipend
- L&D Stipend (after 6 months)
About Zero Hash
Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally. Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.
Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.
Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.
The Zero Hash Culture
All Zero Hash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.