About the Role:

Zero Hash is seeking a Director of AML and Third Party Compliance who will help shape and lead the compliance program’s customer onboarding, risk management and consumer protection team to drive the execution of key priorities. This role will specifically be responsible for leading KYB/KYC Client Onboarding, KYC Refresh, High Risk Customer and Client Reviews and Enhanced Due Diligence, and Zero Hash primary customer audits as well as compliance by Zero Hash and its partners with federal and state consumer protection and disclosure requirements. This is a supervisory position that will manage a team of full-time staff (of various seniority and specialization) and, as necessary, external contractors. The ideal candidate is a strategic thinker, a great communicator, and has the ability to influence through respect and trust. You will report directly to the Chief AML Officer.

#LI-Remote

This fully remote role is open to candidates in any AMER/EMEA/UK/LatAM/APAC time zone, but must be willing to work at least half of each day during 9 am to 5 pm U.S. Eastern Time. Flexible work schedules (to include staggered workdays) are available.

Responsibilities:

Manage onboarding processes, including KYB/KYC and documentation review and development of customer risk profiles and risk mitigation measures.
Supervise the conduct of initial, 30 day, and annual reviews of customers and the application of EDD and risk management procedures based on the customer risk profile.
Supervise the conduct of initial, 30 day, and annual reviews of consumer disclosures, front ends/user interfaces, and marketing and advertising materials for consistency with legal, regulatory, and Zero Hash requirements.
Communicate with Zero Hash clients to support successful completion of team activities and associated policies, procedures and other documentation
Maintain an understanding of AML regulations; current money laundering schemes; and investigative techniques required to apply appropriate controls.
Support efforts to automate compliance department functionality related to areas of responsibility and make recommendations on ways to make internal processes more efficient.
Develop, regularly update and ensure accuracy of all tracking logs for metrics reporting.
Identify anomalies and escalations as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis.
Work and contribute to a team-oriented and collaborative environment to improve the analytical and reporting processes.
Support the Chief Compliance Officer, Chief AML Officer, and other leaders as needed.
Other ad hoc duties as assigned.
Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e., Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements.

Requirements:

Proven people management experience, preferably within the financial services industry or fintech area, including in a remote first environment
College degree
7-10+ years of AML and relevant professional services experience
Proven experience with the areas of responsibility
Experience working with third-party case management and project management tools
Hardworking and driven
Strong time management skills and ability to execute tasks within tight deadlines
Strong verbal and written communication skills
Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units
Strong project management skills, with ability to multi-task and maintain attention to detail
Crypto experience a plus
ACAMS certification a plus
Experience with MSBs a plus
Experience with EDD and KYB/KYC a plus

Benefits

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

Chance to earn equity
Maternity & Paternity leave
WeWork Membership
WFH Yearly Stipend
L&D Stipend (after 6 months)

About Zero Hash

Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally.

Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with you email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.