About the Role

The Client Services team at Zero Hash acts as the customer’s trusted advisor and partner, building and growing an ongoing healthy relationship with each customer and our Liquidity Partners. The Director of Liquidity role is a senior-level position responsible for managing and optimizing the liquidity of digital assets, ensuring smooth trading by attracting liquidity partners, coordinating with projects to facilitate new asset listings, designing and enhancing rebate programs and matching rules, actively monitoring market depth to maintain efficient trading environments across various cryptocurrencies and leading monthly Liquidity Partner meetings.

Key Responsibilities

  • Liquidity Strategy Development: Design and implement strategies to attract and maintain deep liquidity across the platform, including identifying key trading pairs and incentivizing liquidity partners through rebates or other mechanisms.
  • New Asset Configuration and Listing: Manage the complete catalogue of assets listed for liquidity within Zero Hash Liquidity systems, while managing the listing process and coordinating with legal and compliance teams.
  • Liquidity Partner / Market Maker Relationships: Build and maintain strong relationships with high-volume liquidity partners, negotiating terms and ensuring they actively contribute to liquidity across various trading pairs. This includes providing valued feedback on liquidity partner performance across all assets and internal liquidity models.
  • Liquidity Monitoring and Analysis: Continuously monitor market depth, order book imbalances, and trading volume across different cryptocurrencies to identify potential liquidity issues and take corrective actions.
  • Risk Management: Identify and mitigate potential liquidity risks associated with market volatility, large order executions, and system outages.
  • Data Analysis and Reporting: Analyze market data to identify trends and opportunities, generate reports on liquidity metrics, and present findings to senior management.
  • Regulatory Compliance: Ensure all liquidity activities comply with relevant regulations and anti-money laundering (AML) requirements.
  • Global Liquidity: Extend processes and procedures to include all liquidity systems globally across Zero Hash affiliates in various countries and jurisdictions.
  • Settlement: Understand settlement needs both internal and external of Zero Hash and liquidity partners to ensure both digital asset and fiat settlement is smooth and fully optimized.

Qualifications

  • Deep understanding of cryptocurrency markets: Thorough knowledge of different crypto assets, trading mechanics, and blockchain technology.
  • Financial Market Experience: Proven track record in trading, market making, or liquidity management within traditional financial markets and cryptocurrencies/stablecoins.
  • Strong Analytical Skills: Ability to analyze complex market data, identify trends, and make informed decisions.
  • Relationship Building: Excellent communication and interpersonal skills to build strong partnerships with liquidity partners, ecosystems, foundations, and internal stakeholders.
  • Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

Benefits

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

  • Chance to earn equity
  • Paid Maternity & Paternity leave (after 6 months)
  • WeWork Membership
  • WFH Yearly Stipend
  • L&D Yearly Stipend (after 6 months)

About Zero Hash

Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally. Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

  • Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
  • Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.
  • Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
  • Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
  • Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
  • Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
  • Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
  • Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.